Ordamo | Digital Menus for Your Guests Ordamo

FAQs

We update our menus often – how is this dealt with?

Menus can be updated through the restaurant management module. This can be done by your team, or for a small retainer fee, we can do this for you.

Won’t guests steal the tablets – how can I ensure the tablets are secure on site?

Tablets are locked down such that they would have no significant value to would be thieves.  It is also possible to physically lock the tablets to tables if this is a concern.  

Isn’t this all a bit impersonal – I want my waiters to greet my guests?

As do we!   Our system is designed to aid in the sequence of service – providing your guests with more information about your menu while still requiring your waiters to discuss the order with the guests. Be assured that the system is an additional benefit to the guests and your staff without taking anything away.

I’ve got a P.O.S. system my teams been using for years – I don’t want to change that?

You don’t have to!   While we can integrate to your POS system, we aim not to interfere with your already tried and tested sequence of service.

What happens if tablets break on site. Do you provide a warranty?

You don’t have to!   While we can integrate to your POS system, we aim not to interfere with your already tried and tested sequence of service.

What are your support levels and systems?

We operate a free standard 9.00-5.00 Monday to Friday support telephone line, and email support with paid on site support within the uk (paid per hour).    Full SLA can be provided upon request.   Enhanced support packages are also available under SLA – please get in contact to find out more.